When "X" claims two problems on "Y" that he/she is not communicating properly & updating rightly.
Normal View of Y: (2*2 = 4)
1. How should I Improve this skill.
2. Y am i not able to correct this.
3. I need to somehow correct this.
4. I am not fit for this task.
Basically 2 problem statements are getting multiplies with various thoughts of Y and arriving a conclusion in an assumption that the problem statements are true.
Alternate View (2*0 =0)
What if Y is not allowed to talk because X is lagging in "Listening Skill" and not willing to understand :)
Means 2 problem statements with no mistake of "Y". So Y being a correct sender really do not to worry much for a wrong decryption at receiver side. :)
Highlights:
Communication is a combined process of expressing and listening among the group or between an Individuals. Many of us think its just about expression, a strict no, because moment other sides are not willing to listen that means the process is already broken. In such case, don't arrive a conclusion that the person who is expressing is wrong.
Be an active listener to bridge this gap of such communication.
In simple words target the topics to cover or problem to solve, rather revenging the expression.
(Note- Sometime there are cases other way round as well, may be not that frequent)